Peningkatan Transaksi Aplikasi PLN Mobile di PT PLN (Persero) Wilayah Aceh Pasca Integrasi dengan Bank Syariah Indonesia
Keywords:
Transactions, Integration, Indonesian Sharia BankAbstract
This study aims to find out what are the effects of additional payment features through BSI on increasing the number of payment transactions in the PLN Mobile application, to determine the increase in the number of users using the PLN Mobile application at PT. PLN (Persero) Aceh Regional Main Unit. The results of the study show that 1) It is known that there is an effect of the payment feature using the BSI bank on the increase in the total number of electricity payment transactions which reaches Rp. 8,445,000,000 in 2021, Rp. 10,440,000,000 in 2022 and Rp. 24,120,000,000 in 2023. 2) The obstacle found is the possibility of government policies changing when - time to sharia banking services through BSI. Then there is a cyber security issue in BSI services which results in an economic decline due to being hacked by hackers. 3) There is an influence on the interest of new users of the PLN Mobile application after integration with bank BSI as indicated by an increase of 339,748 in 2022 and 101,725 in 2023.References
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